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When will I receive the refund from my return?

Once your return package is received by ShoeMall^®, please allow 7-10 business days for refund processing.

If you paid by credit card, refunds should be reflected on your credit card statement within one billing cycle from the time we process your return. If you paid by check or money order, please allow an additional 5-7 business days after return processing for a refund check to be mailed to you.