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When will I receive my exchanged item(s)?

Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for the exchange to be processed and shipped out. Once shipped, please allow an additional 5-7 business days for delivery.

To initiate an exchange, please see the How do I return or exchange an item to ShoeMall® FAQ.